Everyday essentials
Ask for the exact product—not “something similar.”
For food and consumables, share the brand, full product name, variant and preferred pack. For accessories, share the pet’s measurements and intended use. Staff confirms current availability and price before you buy.
Pickup and delivery
Fulfilment is confirmed, not assumed.
Pickup is available after the team confirms stock and readiness. Local delivery is limited to Dwarka from 10:00 AM to 7:00 PM and depends on delivery-person availability. Orders of ₹3,000 or more may qualify for free delivery within 5 km; smaller orders receive a distance-based delivery quote.
Health-related products
A shop enquiry does not replace a veterinary assessment.
Do not self-select prescription medicine or use a general product page as medical advice. Prescription medicines are not sold through the online or WhatsApp flow. Diet, supplement and medicine questions connected to illness may need veterinary consultation.
Why the distinction matters
Clear boundaries build trust.
A useful neighbourhood pet-care business makes the next step easier: shopping questions go to the retail team, grooming requests are scheduled with the groomer, and medical concerns reach the clinic. The shared location is convenient; the work remains appropriately separated.